People’s passions – Going above and beyond for our clients

We believe care is about more than just meeting essential needs. We make sure we get to know our clients, forming meaningful connections and bringing moments of joy into their lives

Recently, one of our incredible carers reminded us of the special bonds that can develop between carers and clients.

When a lovely client shared her love for Elvis Presley, her regular carer went the extra mile to make her smile.

The carer found a beautiful photo of the “King of Rock ‘n’ Roll”, framed it, and gifted it to the client as a heartfelt surprise.

The result? A moment of pure happiness that truly captured the power of thoughtful care.

Hearing our client’s delight as she received the gift was a moment to cherish, reminding us why we do what we do.

Watch the heartwarming moment unfold in the video here.

Getting to know you

We are proud of our team for their commitment to going above and beyond to bring joy and connection to the people we support.

Moments like these are what make care truly special.

However, they are only possible by getting to know every one of our client’s passions and hobbies.

This is an essential part of our speedy assessment process and an ongoing goal of our care team to ensure they can deliver dignified and tailored care.

Thank you to all our carers for the love, kindness, and thoughtfulness you bring to your roles every day.