We offer care throughout Sutton Coldfield, Tamworth, Lichfield and Staffordshire.
Yes, we provide 24/7 live-in care and with night care we have two forms (sleepovers where a carer will sleep but be in the same room or adjacent to the client for safety and reassurance or a waking night where they are awake all night keeping an eye on the client and being on hand for toileting, assistance etc).
We are contactable 24/7 and can cover care calls any time of the day or night.
We provide person centred care tailoring all assessments on an individual basis depending on the level of care that our team delivers, which is split into basic care, personal care, and specialist care.
See the full breakdown here.
Full enhanced check including Children and Adults. Our carers undergo a rigorous recruitment procedure before joining Nexus to ensure only the best carers are placed with our clients.
Our carers are trained to assist and prompt. They can pop the blister packs and help give to the client from them to take.
We have a tiered pricing system based on the level of care that our team delivers, which is split into basic care, personal care, and specialist care.
See the full breakdown here.
No, clients can contact Nexus direct for a free no obligation assessment.
Yes, we are able to look after children.
For more information about our children services, please click here.
Nexus is a private care provider however there are occasions we deal with direct funding clients and local authorities. With direct payments, the family will receive an amount of money per month as a contribution and the client will then top up the difference of the care providers cost. For funding, they should contact there local authority to arrange a social worker financial assessment to see what help can be given towards the cost of their care and if the care can be funded through the local authority with Nexus being the chosen provider. In addition, the family should look further into attendance allowance and carers allowance also to further help with care costs.
Our CQC rating was ‘Good’ from our last inspection in January 2023.
We were rated good in all areas including how safe, effective, caring, responsive and well-led we are.
We do not currently offer sponsorships, but this may change in the coming months.
We offer a mix of full-time and part-time vacancies, in addition to lucrative weekend contracts for experienced carers in Sutton Coldfield, Tamworth and Lichfield.
Full-time carers can expect a contract that provides a guaranteed 40-hour work week over 5 days, with rota’s completed 14 days in advance ensuring security and stability for their team.
For more information, click here.
As a minimum carers can expect £12 / hour on weekdays, £12.50 / hour on weekends and £12.75 / hour when working in teams of two.
From initial interview (providing references are completed on time), we aim to start working carers within 7 working days.
Yes, ideally our carers need to live within a 20-mile radius due to the location of the work and to factor in travel time and commuting to and from work too due to the community work we have.
All carers undergo our probation period of either 30-60 hours (dependant on experience) and are given shadowing to help introduce to our clients. We do take on carers with no care experience.
Due to the industry that we work, all of our carers still wear PPE and regular spot checks are carried out by management and senior carers. This includes gloves, aprons, and all carry hand gel to protect themselves and our clients due to Covid still being around. Masks are at the discretion of the client or carer due to regulations easing. If client presents an infection risk, full PPE is worn. We continually follow public health England guidelines.
