Home Care & Live-in Care · Sutton Coldfield

Sutton Coldfield

Trusted home care in Sutton Coldfield, built around you and your needs

Nexus Care Services provides multi-award-winning home care and live-in care across Sutton Coldfield and Little Aston – proudly rated 9.9/10 by the people we care for.

Multi-award-winning care

Tailored care assessment in 24-48 hours

Home care in Sutton Coldfield, delivered by our experienced carers

Nexus Care Services has supported residents across Sutton Coldfield for more than a decade and has been named Royal Sutton Coldfield Business of the Year for the quality of service it provides.

As a family-run, privately owned provider, we believe care is a vocation – not just a job – which is why we have built a team of passionate and highly skilled carers.

Whether your loved one needs a few hours of home care each week or full-time live-in care in Sutton Coldfield, we work closely with you to build a tailored care plan that fits their life and maintains independence and dignity.

Our carers are trained, vetted and matched carefully to each client.

We use the latest technology so families can see real-time updates on every visit – giving you peace of mind even when you’re not there.

We serve Sutton Coldfield and the surrounding areas including Little Aston, Four Oaks, Streetly, Mere Green, Walmley, Boldmere, Wylde Green, Hill Hook and Falcon lodge.

Nexus by numbers

9.9/10

Review score on Homecare.co.uk

100+ trained carers
Over 10 years serving Sutton Coldfield
Assessment within 24-48 hours
Care can start within 3- 5 days
24/7 phone support
CQC rated Good

Our care services in Sutton Coldfield

Home care in Sutton Coldfield

Home care from 30 minutes, tailored to your routine.

Our home care service provides regular visits from a consistent carer team, who help with:


  • Personal care – washing, dressing, toileting
  • Medication assistance
  • Meal preparation and nutrition
  • Household tasks and shopping
  • Companionship and wellbeing checks
  • Hospital discharge support
  • Respite care
  • Night care
  • Live-in care
  • Specialist dementia and Parkinson’s care

Live-in care in Sutton Coldfield

Round-the-clock support, in the comfort of your home

Live-in care places a dedicated, trained carer in your home to provide continuous support and companionship without the disruption of moving into a care facility.


  • 24-hour presence and support
  • An ideal alternative to a residential care home
  • Full personal care and domestic help
  • Consistent, familiar carer relationship
  • Highly trained live-in carers
  • Complex care needs supported

Respite and long-term options are also available. This service is suitable for couples as well as individuals

Why families in Sutton Coldfield choose Nexus

Award-winning, locally rooted

We are a Top 20 Home Care Provider in the West Midlands (2024 & 2025) and were named Royal Sutton Coldfield Small Business of the Year 2026. We have a decade serving this community as an independent, family-run care provider.

Always on time

Punctuality and consistency are mentioned in review after review. Our carers arrive with 15 minutes of the booked appointment and we always keep you updated.

Carefully matched carers

We take the time to find the right carer for each client – building a relationship, not just covering a rota. Many clients develop lasting bonds with their regular carers.

Real-time updates via Openpass

Families can see what happened during every visit to give you real peace of mind.

Care delivered in 5 days or less

We assess needs within 24-48 hours and can have care in place within a week. Essential when circumstances change quickly, such as after a hospital discharge.

CQC regulated

Inspected and rated Good across all five CQC domains – Safe, Effective, Caring, Responsive and Well-led.

Also serving

Home care in Little Aston and, surrounding areas

Our recently opened Shenstone office allows Nexus to provide home care and live-in care across Little Aston, Aldridge, Fradley, Stonnall and neighbouring communities — with the same award-winning standard of care that Sutton Coldfield residents know us for. If you’re based locally, our care team is local to you.

Little Aston Streetly Four Oaks Aldridge Stonnall Walmley Mere Green Shenstone Walsall

How to arrange care with Nexus

01

Get in touch

Call us or fill in the enquiry form. We're available 24/7 and respond quickly.

02

Free care assessment

A Nexus care specialist visits within 24-48 hours to understand your needs and build a care plan.

03

Care begins

Care starts within 3-5 days. Your plan adapts as needs change — we grow with you.

What Sutton Coldfield families say about Nexus

We had a need for a flexible short-term care package which was not straight forward, as well as needing it…”

Ikaash Chatha

When Mum was discharged from hospital after a stroke, Nexus arranged care promptly and she was home within days. Nearly…”

Sarah G - Daughter of Client

The attention to detail, the caring approach of the staff and management, and the overall quality of service make Nexus…”

Marianne B - Daughter of Client

Nexus Care staff were a lifesaver for our family. The carers are always on time and go above and beyond…”

Duncan M - Son of Client

Right from my first phone call I felt like nexus care services really cared about what I needed for my…”

T E - Daughter of Client

Conditions we support at home

Our carers are highly trained to support clients living with a wide range of conditions, enabling them to remain safely and comfortably at home in Sutton Coldfield.

We have years of experience helping people to live independently and with dignity, both in their home and within the local communities we serve.

We can help people with:

Dementia and Alzheimer’s Parkinson’s Disease Stroke recovery Multiple sclerosis Palliative and end of life care Physical disability Learning disabilities and autism Mental health conditions Cancer care Visual and hearing impairment Hospital discharge Continence care and more.

We offer a total care pathway, that allows you to transition between the different levels of support we offer so you always enjoy the same consistency of care from our team.

Who we are

We have been supporting people in Sutton Coldfield for more than a decade.

As a family run company, founded by John Court, who has over 30 years of experience in healthcare, we understand the values that matter to most for families that need home care.

We firmly put clients at the centre of everything that we do and use a hand-picked, dedicated team of carers backed by systems and management that make even more effective.

At the heart of all our work is the Nexus Service Promise – our pledge to you that we will deliver:

  • Person-centred care – We focus on our clients’ needs and actively seek their participation in the care they receive.
  • Carers’ times and calls to suit – Carers deliver our promises and our high standards of care. We provide our carers with the hours of work that suit them most, the clients they bond with, and runs with the shortest amount of travel and waiting time.
  • Excellence in all that we do – Nexus is a premium supplier of care. We deliver an excellent service, every day, every time.
  • Call times asked for – Our clients receive calls at the time they request.
  • Yes – We have developed a “Yes” culture within our company and will always do our utmost to say yes in the first instance to the requests that are made of us.

Want to learn more about our approach to home care in Sutton Coldfield?

Frequently asked questions about home care in Sutton Coldfield

We can carry out a free care assessment within 24-48 hours of your enquiry and aim to have care in place within 3-5 days. We also support urgent arrangements, including same-week hospital discharges.

Home care (visiting care) involves a carer attending at set times throughout the day. Live-in care means a trained carer lives with your loved one full-time, providing round-the-clock support and companionship. Live-in care is often considered as an alternative to a care home.

Our home care services start from £23.21 for a 30-minute visit. Live-in care is from £1,600 per week. We also accept Direct Payments, Local Authority and NHS contracted funding. Contact us for a personalised quote.

Yes. Nexus Care Services is registered with and inspected by the Care Quality Commission (CQC) – the independent regulator of health and social care in England. We are rated Good across all five inspection domains: Safe, Effective, Caring, Responsive and Well-led.

Yes. we provide home care and live-in care across Little Aston and the surrounding areas including Streetly, Aldridge and Stonnall, with the same high standard of care as our Sutton Coldfield clients receive.

We work hard to ensure consistency and match clients carefully with their carers and maintaining the same regular team wherever possible. Continuity matters for your loved one’s comfort and wellbeing.

Get in touch

We genuinely believe that our carers provide the best service available.

If you need care in Sutton Coldfield, Tamworth or Lichfield, please get in touch with our friendly and approachable team.

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