Good care is worth sharing

Many of the families we support first heard about us from someone they trust and recommendations remain our biggest source of new care plans.

If you are pleased with the care you or your loved one receives from Nexus, we would be very grateful if you could let others know.

Perhaps you know someone who has started to find everyday tasks harder at home or is coming out of hospital and needs support while they recover. It might be a neighbour who lives alone and would enjoy some regular company, or a relative caring for a loved one who could do with a break.

We can also now support people with more complex care and nursing needs in their own homes.

Starting a conversation about care is not always easy. Sometimes it helps to hear about it from someone who has already been through it and your own experience of Nexus could be exactly the reassurance they need.

As one family told us: “When Mum was discharged from hospital after a stroke, Nexus arranged care promptly and she was home within days. Nearly six years on, the quality of care is still exceptional.”

Referring someone is simple. First, have a quick chat with the person you have in mind and check they are happy for you to pass on their details. Then call our office on 0121 308 2906 or ask them to call us directly and mention your name.

We will have a relaxed, no-obligation conversation about their needs. If they decide to go ahead, we will put together a plan of support that fits their routine and preferences.

Thank you for trusting us with your care and for thinking of others.