Award-winning home care provider Nexus Care Services has announced a significant investment in a market-leading digital care management system to revolutionise the way care is delivered.

The new PASS system, developed by everyLIFE Technologies, uses advanced technology, including AI, to reduce the time care teams spend on paperwork, scheduling and auditing.

This gives care teams the time they need to focus on the human side of care, allowing them to build relationships and deliver the personalised support that Nexus is so well known for.

PASS enables real-time updates to digital care plans, ensuring that every change, whether to medication schedules, care routines, or personal preferences, is instantly visible to the entire care team.

This leads to greater accuracy, better communication and a truly joined-up approach to care delivery.

Tinga Umera, Managing Director of Nexus Care Services, said: “Care is about people, not paperwork. Our investment in PASS means we can capture the details that matter most to our clients and their families, while using technology to make care better and more personal than ever before.”

A key feature of the system, openPASS, also allows families to contribute valuable insights about their loved ones with the click of a button.

From favourite meals to daily routines and hobbies, this information helps Nexus’ carers focus on the “little things” that make a big difference to quality of life and dignity in care.

PASS also benefits from being NHS assured and compliant with the Government’s digital social care agenda.

Commenting on the partnership, Robin Batchelor, CEO at everyLIFE Technologies, said: “Supporting person-centred care has always been our mission at PASS.

“By using smart technology to take away the burden of paperwork, we free care teams to focus on what really matters, the people they support.

“We’re proud to work with providers like Nexus Care Services who share that commitment to making care more personal, more responsive, and more human.”

This investment marks a major step forward for Nexus Care Services as it continues to combine innovation with compassion, shaping the future of home care in the region.