About

Who we are

Founded almost 30 years ago by John Court, he and his family are still very much hands-on in running the business.

Thanks to our hand-picked, dedicated team of carers and an exceptional management team, Nexus Care remains firmly focused on our original vision of putting our clients at the centre of everything we do.

We take the time to truly understand what our clients need and we recognise the peace of mind that they and their families seek when choosing a provider of care.

We can put in place robust measures to ensure that quality checks are completed so that clients’ needs are reviewed on a regular basis.

Here whenever you need us

Nexus operates 24 hours a day, 7 days a week, 365 days a year and can provide carers at very short notice, for any duration and without obligation.

We do not believe in tying our clients into long and confusing contracts. We keep our charge rate simple and we only charge for the time we provide.

Our services can be amended, increased or decreased and indeed terminated with little notice.

Our clients ask for a simple, clearly explained, affordable and appropriate level of care for their needs. We ensure that we not only deliver exactly what they ask for but also strive to exceed their expectations.

We are registered and regulated by the Care Quality Commission which rates our services as ‘good.’

Still true to our original ethos

Reliability, punctuality, consistency, respect, consideration and clarity are all vital in our business.

Over the years, we have grown as a company and in addition to providing both at home and live-in care to people living in Sutton Coldfield, Lichfield and Tamworth.

Despite our expansion, our ethos as a family-run business remains unchanged. Our founder, John Court, is so committed to providing a first-class service that, in addition to our clients having easy access to all our managers and supervisors, he proudly displays his personal phone number so that he can be reached at any time if required:  John can be reached on 07494 398 446.