Nexus receives a top score in nationally-recognised review

A leading provider of Home Care in the West Midlands has achieved a 9.9 score from one of the nation’s leading care review websites.

Nexus Home Care Services, which provides care to people across Sutton Coldfield, Lichfield and Tamworth, has achieved a near-perfect score on and is now just 0.1 points from the maximum of 10.

Awarded by this leading service evaluation platform, the score is based on ratings and reviews from satisfied service users or their relatives and friends.

The coveted rating considers both the quality and quantity of reviews submitted, with each review covering overall experience, care quality, treatment with dignity, staff, management and value for money.

Designed to help care seekers and service users access the highest quality home care, the platform has implemented a robust moderation process that ensures all reviews are genuine and fairly reflect the experience of each client.

Across 17 reviews, Nexus Care Services achieved a high score in November 2023, reflecting its commitment to tailored, flexible home care that meets the needs of clients and loved ones.

Reviews on the site described Nexus’ care team as “timely, friendly, kind, caring, attentive, diligent and professional”.

Managing Director, Tinga Umera, said: “Our whole team is incredibly proud to receive this recognition. Our clients are at the core of what we do, which makes this score particularly meaningful for our wonderful care team.

“Based on reviews and experiences from past and present clients, the Homecare score is just one of the ways that we see the tangible difference we make to the lives of clients and their loved ones.

“It is also a testament to our carers and their friendly, professional approach. We provide a full suite of home care services, from companionship to full-time live-in care, and that requires a lot of different skills.”

To find out more about Nexus Care Services and finding the right care for you or a loved one, please contact us.

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